Comprehensive Employer Support for Social Workers in Dementia Care: Insights from the Czech Republic

Abstract

The ageing demographic structure in Europe poses significant challenges for social care services, especially for employees providing direct care for clients with dementia in residential facilities. This qualitative study critically examines the forms and effectiveness of employer-sponsored support for social service workers in the Czech Republic. Data were collected through semi-structured interviews with ten participants and analysed using thematic analysis, identifying four key areas: access to essential work information, onboarding processes, professional training support, and clinical supervision . The findings emphasise the need for structured onboarding manuals, peer-guided information sharing, role-shadowing programmes, comprehensive onboarding programmes, continuous professional training, and regular supervision to mitigate burnout and enhance worker satisfaction. This study provides recommendations focusing on enhanced frequency of supervision, formal documentation flow, and digital onboarding tools for improving working conditions and the quality of care.